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ABOUT CARGO COMPASS

Cargo Compass is a leader in the South African forwarding and clearing industry. The company controls all operating elements in seafreight, airfreight, import and export, clearing and forwarding, transport, containers and warehousing.

Branch offices in Cape Town, Durban and Port Elizabeth.

The company is geared to handle a diverse range of businesses, and is managed by individuals with many years experience in international Freight Forwarding, with special emphasis placed on a high level of customer liaison. Senior management adopts a hands-on philosophy, and is intimately involved in both the operational aspects of the business and client contact.

Cargo Compass SA (Pty) Ltd’s social responsibilities also include Black Economic Empowerment and we are currently a level 5 BEE contributor

MISSION

Cargo Compass SA (Pty) Ltd. is a privately owned company, consisting of various divisions which actively deal in customs clearing of imported goods, international forwarding by air and sea of both imported and exported products, warehousing and domestic deliveries both nationally and locally, including cartage of imported goods.

The Mission of the company is to provide clients with the measure of service excellence they expect, through the endeavors of eager, well-trained and highly motivated staff.

Our Customer Service Ethos is enshrined in our Mission Statement :- “Exceed Expectations Everytime”

IN SUPPORT OF THIS MISSION WE ARE COMMITTED TO:

  • Creating a business environment characterised by high expectations, respect for excellence in all areas, tolerance, mutual respect and caring concern for staff and clients alike.
  • Providing academic and training programmes for staff and striving to foster enquiring minds.
  • Creating an environment in which every staff member is encouraged to develop initiative, self-discipline and the life skills necessary to handle any type of situation which may arise from their business activities.
  • Raising the level of awareness in its staff so that they become caring and involved citizens of South Africa.
  • Becoming the first choice partner for all importers and exporters.
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